The Parts Advisor and warranty admin is a member of the brand Dealership’s After-Sales team. He/she reports directly to the Senior Parts Advisor and Service Manager, in the same way as the Service Advisor and Technician.
He/she must ensure that the Dealership is presented as the best service provider in Myanmar.
He/she fulfill four obligations to the dealership:
Ensure enough parts and accessories are ordered according to demands.
Perform parts receiving process, parts issuing process and ensure that parts are inspected and registered in relevant system.
Align his/her approach and his/her actions with the strategy of AUDI AG and the strategy of the dealership
Manage the warranty process within the Audi guidelines.
Stimulating and varied - your working environment
To always present a professional image of the company, the brand and the dealership
To have proactive manner for possible issues and outcomes.
To provide support so that the appearance of the Parts department contributes to the image of the company as the best service-provider
Challenging and diverse - your tasks
Ensure parts receiving, check damage, registered and bin accordingly
Ensure that warehouse is organized, safe, secure, and hygienic condition according to government laws and Audi Myanmar policies
Adjust regularly inventory to optimize availability and service level
Carry out weekly stock taking process
Ensure that scrapped parts are disposed and recycled according to government laws and Manufactures’ guidelines
Ensure warranty claims are processed according to Manufacturers policies
Ensure that damaged parts/parts returns are accurately recorded and processed
Ensure regular reports on parts sales, stock and inventory management
Ensure that parts and procurement document are up-to-date, complete and available
Follow the Audi workshop core process
Handle and manage of procurement of Goods
Handle warranty submission as per Manufacturer's instruction and scrap parts
Ensure the best-possible provision of parts and accessories
Identify weak points within the service core processes, working out effective solutions and thus ensuring a smooth-running process
Treat others with honesty, listen actively, fairness and respect and displays readiness to help
Assist in developing procurement strategies that are inventive and cost-effective.
Source and engaging reliable suppliers and vendors.
Negotiate with suppliers and vendors to secure advantageous terms.
Build and maintain long-term relationships with vendors and suppliers.
Check risk points on potential contracts and agreements.
Assist in managing to track shipments, inventory, and the supply of goods.
To work evenings and weekends on occasion where required to support AMM.
Other assigned by Service Manager
Technical and personal – your qualifications
Any degree or degree in supply chain management, logistics, or business administration
Proven working experience and knowledge of sourcing, procurement and supply chain management strongly preferred
Talent in negotiations and networking
Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access)
Multi-tasking and time-management skills, with the ability to prioritize tasks.
Highly organized and detail-oriented
Excellent analytical and problem-solving skills
Good command of English
Where and when - your position
Pre-opening office: MICT park
Permanent office: 6 miles Pyay Road
Full time job
Available as soon as possible
Competitive salary, health insurance, Training, and high-end working environment with a luxury car brand.
How to apply
Send your CV, cover letter, diplomas/certificates, and references to: Mr. Naing Lin Service Manager firstname.lastname@example.org
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